Crikey! Australia Zoo must be the best place in the world to work, everyone should be applying to work here! Just imagine spending your days surrounded by gorgeous animals, and even more gorgeous staff!
You can apply online for the positions listed, or apply for any job you like and we'll keep your application on file for 3 months. How cool is that! HR Rules!
At Australia Zoo, we work towards an inclusive, rewarding and supportive environment that fosters creativity, innovation and camaraderie. We are committed to:
- A diverse and skilled workforce
- Improved employment access and participation for EEO groups
- A workplace culture displaying fair workplace practices and behaviours
All our of employment decisions at Australia Zoo are made on the basis of merit and job requirements.
Crikey! At Australia Zoo, we've got more departments than you can throw a cassowary at! Just check 'em all out, Wooo-hoo!
- Audio Visual
- Australia Zoo Wildlife Hospital
- Australia Zoo Wildlife Warriors
- Australiana Shop
- Big Cats
- Building Services
- Croc Lair
- Crocoseum Boutique
- Elephantasia Shop
- First Aid
- Graphic Design
- Grounds and Landscaping
- Group Bookings
- Human Resources
- Kids Zoo
- Native Mammals
- Rescue Team
- Retail Warehouse
- Roving Entertainment
- School Based Trainees
- Steve's Safari Shuttle
- Tour Desk
- Website Team
- Zoo Vets & Vet Nurse
Send a Resume
Jobs may currently be available at Australia Zoo, complete the following form to register your expression of interest.
Alternatively you can contact the Human Resources Department on:
Human Resources department
1638 Steve Irwin Way
BEERWAH QLD 4519
Fax: (07) 5494 8604
*You will need to re-submit every three months to maintain a current application.
Australia Zoo has grown and developed relationships with nearby local school/s to undertake the School-Based Traineeship Program with their students. This selection process is completed over a number of sessions which include practise interviews, role plays, resume preparation, communication skills, interviews with the employer and then a 5 day work placement.
Our traineeship program has mainly focused on Certificate 2 in Tourism, Certificate 2 in Horticulture and Certificate 2 in Business. Currently, we are not offering any traineeships within the keeper sections of our Zoo.
Unfortunately, due to a lack of accommodation and the distances to travel to and from work, it is generally not easy for students from other schools to organise their 2 year traineeship. It is also very difficult for the school to visit and liaise with us as employers.
Apprenticeships and Traineeships
Over the past few years, we have been introducing apprenticeships and traineeships into sections of the Zoo. We are very interested in any person who would like to apply for trade apprenticeships as this is a skills shortage area in Australia. Remember again though, that transport and accommodation must be sorted before even trying to consider this option.
We do have some capacity to take on traineeships, however we need to ensure that we have appropriately qualified and trained leaders in these areas. Due to the rapid rate of changes and development, there is also immense pressure on these leaders in constantly developing their policy and procedures, and with their daily staff management.
Currently, any internship needs to be able to fit into the criteria for our Volunteer Program. Applicants will need to be able to commit to 5 consecutive days first and then if approved, may continue to volunteer in a manner in which to fulfill their internship criteria.
It is very difficult to organise an internship or work experience if you do not have accommodation in the local area. Australia Zoo is located at Beerwah, and public transport and local accommodation is limited.
Work experience is available at Australia Zoo in retail or customer service. Please feel free to email us via our contact form with an expression of interest. Our volunteer program is available if you are interested in work experience with animals. Information on volunteering can be found at www.australiazoo.com.au/get-involved/become-a-volunteer
VolunteeringVolunteers come from all walks of life to join the Australia Zoo crew. Here you can work with dynamic people, from whom you can gain knowledge, developing your own professional and personal skills. Volunteers are an important part of the team, and we welcome their involvement and enthusiasm.
People volunteer for many different reasons: work experience for school or uni, to learn what it’s like to be a zoo keeper, to gain experience to further their careers, or just for the personal satisfaction of their efforts.
There are many benefits to volunteer work. It’s a great way to show potential employers that you are hard-working, dedicated to giving back to the community, and to make a contribution to conservation. You will also learn more about the animals themselves. On top of all these reasons, it’s a fun and rewarding way to spend your free time in the best office in town, surrounded by amazing animals.
If you are enthusiastic, dependable, friendly, out-going, interested in conservation, and you enjoy working outdoors, you may be just what we are looking for. Remember, while you may not be jumping crocs or lounging with tigers, you will get to hang out with some of our other interesting animals.
At Australia Zoo we have volunteers helping out with both our Animal and Customer Relations sections.
Our Animal Volunteers help out with lots of different tasks, including, but not limited to:
- Making sure our enclosures are in tip top condition by Sweeping, hosing, raking, cleaning windows, and of course, poop patrol!
- Preparing the gourmet meals that our animals enjoy
- Making toys for some of our more inquisitive residents
- Helping guests to find the best seat in the house, in our 5000 seat Crocoseum stadium
- Taking our cute farm animals for their daily exercise and assisting the younger visitors to bottle-feed them
- Ensuring our gorgeous elephants get a good feed, at our two daily public feeding sessions
Our Customer Relations Volunteers look after the two-legged population at the Zoo. As such a volunteer, you may find yourself:
- Welcoming our visitors, and setting them on the right path
- Providing assistance to anybody looking a little lost, and suggesting how to get maximum enjoyment out of their day
- Getting our guests into the Australia Zoo spirit
- Helping visitors locate our shows and facilities
- Assisting with our disabled guests and occasionally helping with guided tours and VIPs
- Being on hand in some of our walk through enclosures to answer questions, and assisting some of our younger guests with feeding and patting some of our furry friends
- Providing assistance at our regular promotional events and children’s activities
I am 12 years old and want to get a job at the Zoo. How can I do this?
Unfortunately, you will have to wait until you are a little older. In the meantime, make sure you learn as much as possible about your passion for wildlife or for a particular species. Always be safe and ensure that you listen to the experts - whether it be on TV, in magazines or in person, if you're lucky enough. Make enquiries to undertake volunteer work or participate as much as possible in conservation and animal welfare projects. Gain as much experience as you can from a variety of sources, and even consider the subjects that you are studying at school. You may not be able to volunteer in any organisation or undertake work experience with your school until you are in Year 10 and of working age.
I am from the UK and wondering if the Zoo will sponsor me, so I can work at Australia Zoo?
This is a very common request and unfortunately due to the huge numbers of people who ask, this is not something we are able to do on such a broad scope. Please be aware that we have enquiries from all over the world, from many people with a huge range of skills, qualifications, experiences and passions, and competition to get employment here is tough.
Hence, it is generally not feasible for us to sponsor people from all over the world. Remember that there are many different government legislations from different countries to consider and that this type of commitment is very complex (eg: cultural differences, language barriers, accommodation, finances, support issues etc).
Do I have to be Australian to work at Australia Zoo?
The simple answer is no. However, it is obvious that Australia Zoo and The Crocodile Hunter has an Australian image and culture to portray. This is very important to us. We also want to promote what is so special and wonderful about Australia and our people.
I have another general enquiry about employment, jobs, and career advice; who can I contact?
Please feel to email us using our contact form and we can ensure that the most appropriate and qualified person can be sourced to answer your enquiry.
Can I apply to be a tour guide?
Currently, any tours, industry familiarisations and VIPs are hosted by our Marketing and Guest Relations staff. However, there are a number of multi-skilled staff employed here who are ready at a moment's notice to take a group of people on a tour that will 'wow' them!
Does Australia Zoo employ translators?
Not specifically, but again we have a wonderful team of talented staff and we can generally find someone to assist with the job of translating. We have actively trained some of our staff in Japanese and other languages during our development.
What do I wear for an interview?
You should present yourself professionally and ensure that you are appropriately attired. We definitely want to see that you have pride in your appearance. Board shorts, jeans, singlets and thongs are a definite no. Please keep in mind the nature of our environment when selecting your attire - a three-piece suit would certainly be welcomed, but it may be a case of over-dressing. Whatever you wear, please make sure you arrive early for the interview, you are well prepared and you are ready to showcase your attitude, behaviour and skills to our Human Resources team.
When applying for a job, what information do I submit?
Generally, applicants should forward their resume with at least two contactable and current referees listed. Attached to the resume should be a covering letter which outlines the position/s you are applying for and any highlighted selling points.
Application forms should be filled out completely; do not leave any sections blank. Writing should be clear and legible.
What if none of the jobs listed in the website suit my skills?
You never know; with our rapid growth and development, you could be just what we are looking for! If you don't apply, you will never ever know. Sometimes it's a matter of 'not quite yet,' but if you are really keen then just ensure you re-submit your details regularly over the next few years.
Maximising our potential through our staff
Many companies believe that happy staff equate to happy customers, and this in turn leads to repeat business and better profits. Our staff at Australia Zoo are passionate and have a positive, 'can-do' attitude. They embody our company's global goal of Conservation through Exciting Education. The Human Resources Department serves to develop the Australia Zoo team and provide them with the environment and tools to advance into our new era. We strive for fairness and consistency, while giving individuals the opportunity to be challenged and to reach their maximum potential.
Department Objectives: To achieve our vision, Human Resources will:
- Provide equal employment opportunities - ensuring policies, procedures and practices are free from any bias or unlawful discrimination.
- Ensure all staff has the opportunity to access training and career development programs to enhance their skills and capabilities.
- Commit to providing a professional, safe and healthy working environment for all staff.
- Advise and consult on performance planning, organisational and cultural change.
- Provide advice and expertise in the field of Human Resources and employee relations.
- Assist with applying the best practice principles to achieve organisational goals and individual departments' procedural objectives.
Quotes From Our Visitors
"We have just returned from our trip and would like to thank you and all the staff at the Zoo for making our day wonderful. The boys are still raving on about it! I think it will become an annual trip for us."
"A big bouquet to Australia Zoo and its staff... (details of lost property)... An Australia Zoo employee found my bag and handed it in. Crikey Steve, how about a pay rise for that honest worker!"
Geoff & Penny
"Thank you very much from the bottom of my heart for the wonderful treatment you gave me when I took sick at the Zoo. You are all very professional in what you do."
Maureen & Phil
"Words simply can't describe the gratitude I feel for the support and guidance you extended to us."
"Look forward to many more years of pleasure at your Zoo. We found all staff 10/10; so helpful and fun!"
"I would like to congratulate you and your staff for the wonderful atmosphere and friendly faces."
Judy & Jeff
"I wanted to thank all of the staff and volunteers for the most glorious zoo visit I have ever had. I've been to zoos all over the country and have never been more impressed."
"All the staff were very helpful, happy and seemed to enjoy their jobs."
Human Resources department
1638 Steve Irwin Way
BEERWAH QLD 4519
Fax: (07) 5494 8604